Is there a membership fee? +
There is no membership fee to join.
I just joined the Club, when will I receive my first Club selection? +
Our Clubs are processed twice a year, in April and October. The date of signup and the tier of Club will determine when you are charged and when you will receive your first Club selections.
Will I be notified of upcoming billing and shipping dates for seasonal club shipments? +
Yes, we will notify you in advance, via email, before processing your club shipment. You will have an opportunity to review your account information and wine selections, customize your order and make any additional changes to your billing or shipping details. Once your payment is processed, your wines typically arrive the following week. For more details about processing dates and shipping schedules each season, please contact our Club Member Support team.
Can I customize my wine club shipment? +
Yes, you can! We’ll notify you via email when your Club shipment is ready for your review. Sign in to your account online follow the prompts to customize. You will see the wines we’ve curated for the current wine club shipment, and you may choose other wines should you want to substitute or add wines you would like to have. Please note that any exchanges must be of equal or greater value. You can also update your billing and or shipping address, delivery date, and shipping method. Changes made to your order will not automatically apply to future orders. To make a permanent change to your account information please update via Club Subscriptions. If you require assistance, please contact Club Member Support.
Is there a minimum value required for my club shipments? +
We ask that any changes to your order are of equal or greater value to our default selections in exchange for the discounts and benefits you receive as a Club Member.
Can I skip a shipment or postpone a shipment? +
Yes! You can request a hold on your account for a shipment or season. We can also work with you to delay a shipment to accommodate your schedule. Please reach out to Club Member Support directly to facilitate these requests.
How do I update my address or payment information? +
You may update your information in your online account or over the phone with Club Member Support.
My order has been processed, can I make changes or cancel it? +
Change or cancellation requests made to any order after billing may incur additional fees and are not guaranteed. For assistance with redirecting a shipment or modifying your membership account for future club orders, please contact Club Member Support at 800-989-8890 or wineclub@benziger.com.
Can I switch my membership type? +
Yes, we can easily switch you into a different membership to fit your needs and changing palate! Please contact our Member Support Team at 800-989-8890 to review options and make the necessary changes.
What discounts do I receive as a Benziger Club Member? +
Club Members receive a minimum of 20% off Imagery & Benziger wine, food and merchandise purchased at the winery or online.
Members also enjoy preferred pricing on event tickets, tasting room experiences and tours. Plus, reciprocal benefits at our sister winery, Imagery Estate Winery.
How do I receive my member discount online? +
To receive your Club Member discount on online purchases, simply sign in using the email address on file for your membership. If you signed up in our tasting room, an account will be created for you with the email address provided on your wine club application, and you will be sent an initial login email. If you did not receive this email, please contact Member Support Team our Wine Club team and we will gladly assist you.
Can I share my benefits with my friends and family members? +
Wine Club Members are welcome to bring guests with them for wine tasting, experiences, and events at the winery. Members must be present to enjoy the benefits, unless prior arrangements have been made to share the benefits with visiting friends or family. Please contact Club Member Support to make arrangements.
As a member, do I need to make an appointment for a visit to the tasting room? +
Wine Club Members are welcome to enjoy a tasting at the bar or in the Wine Club Room, complimentary for four people, no reservation required. For seated tastings and tours, a reservation is not required but it is encouraged to ensure availability. For more visitation information, please review our visitation FAQ page
Can a friend or relative pick up my Club shipments? +
Yes, please contact Club Member Support and provide the name of the friend or relative and the date they plan to collect your wines.
Can I give a club membership as a gift? +
Yes, we are happy to suggest the best gifting option that fits your needs! Contact our Club Member Support Team at 800-989-8890 for more details.
How long does my club membership last? +
Your Membership is on-going and will be charged automatically with the information on file. You may cancel any time after your first shipment.
How do I cancel my membership? +
While we hope that you will never have cause to cancel your membership, if you do choose to cancel, call us at 800-989-8890, send an email to wineclub@benziger.com, or submit the request here: https://www.benziger.com/wine-club-membership-change-request/
What is the best way to get in touch with someone about my Wine Club Membership? +
Phone: 800-989-8890
Email: wineclub@benziger.com
Text: 707-935-3000